Elevate Customer Experiences with Intelligent CX Transformation 

CX transformation | Salesforce implementation | Salesforce development| Salesforce migration | NetSuite implementation |  Salesforce solutions | Customer experience Transformation  | CRM solutions  | Business process automation 

Introduction

Delivering seamless, personalized, and connected customer experiences is the key to success in today’s competitive landscape. At Mirketa, we help businesses reimagine their customer journeys by leveraging cutting-edge Salesforce and NetSuite solutions. Whether you need Salesforce implementation, Salesforce development, Salesforce migration, or NetSuite implementation, our expertise ensures a smooth transformation that drives engagement, efficiency, and growth. 

Our CX Transformation Services 

Salesforce Implementation Services 

Maximize the potential of Salesforce with tailored implementations that align with your business needs. Our certified experts design, configure, and deploy Salesforce solutions to enhance customer interactions, optimize workflows, and improve business performance. 

  • End-to-end Salesforce setup and deployment 
  • Custom configurations and process automation 
  • CRM data migration and integration with existing systems 
  • Training and support for seamless adoption

Salesforce Development Services 

Supercharge your Salesforce CRM environment with custom-built applications and enhancements that meet your unique business challenges. Our developers create scalable and high-performance solutions tailored to your industry requirements. 

  • Custom application development on Salesforce 
  • Apex, Visualforce, and Lightning development 
  • API integrations and third-party system connectivity 
  • User experience (UX) enhancements with Lightning components 

Salesforce Migration Services 

Migrate your CRM data with zero downtime and maximum security. Our migration experts ensure a smooth transition from legacy systems to Salesforce, preserving data integrity and system continuity. 

  • Secure data migration strategy 
  • Data mapping, cleansing, and transformation 
  • Automated migration tools and best practices 
  • Post-migration validation and optimization 

NetSuite Implementation 

Unlock the full potential of NetSuite ERP with our expert implementation services. We help organizations streamline operations, financials, and customer engagement with NetSuite’s cloud-based ERP platform. 

  • NetSuite ERP setup and customization 
  • Business process automation and optimization 
  • Data migration and system integration 
  • Ongoing support and performance tuning 

Salesforce Solutions 

From industry-specific solutions to AI-powered customer insights, we deliver Salesforce-powered strategies that drive business success. Our solutions help you create a 360-degree customer view, enhance engagement, and accelerate growth. 

  • Salesforce EHR (Elixir) – A next-gen electronic health records solution tailored for healthcare organizations. 
  • eCourier – A powerful report scheduling solution for automated report generation and distribution. 
  • Finacast – A powerful financial forecasting and planning tool for data-driven decision-making. 
  • Round Robin Distributor – A smart lead assignment and distribution solution for sales teams. 
  • Duplicate Search and Merge – A robust data deduplication tool to maintain CRM data integrity. 

Technology Stack 

At Mirketa, we leverage the latest technologies to ensure a seamless CX transformation. Our tech stack includes: 

  • Salesforce Platform: Sales Cloud, Service Cloud, Marketing Cloud, Health Cloud, Nonprofit Cloud
  • Salesforce Development: Apex, Visualforce, Lightning Web Components (LWC), Salesforce Flow
  • Integration Tools: MuleSoft, Dell Boomi, Jitterbit, REST & SOAP APIs
  • NetSuite Technologies: SuiteScript, SuiteFlow, SuiteAnalytics, SuiteTalk API
  • AI & Automation: Einstein AI, RPA, NLP, Machine Learning Data Migration & ETL: Talend, Informatica, Snowflake, AWS Redshift

Industries We Serve 

Mirketa’s CX transformation services cater to a wide range of industries, enhancing customer experiences and operational efficiency. 

Hi-Tech

Enhancing customer engagement through advanced CRM and AI-powered solutions tailored for tech enterprises.

Wholesale

Optimizing supply chain visibility and customer interactions with integrated CRM and ERP solutions.

Education

Elevating student and faculty engagement with Salesforce-powered learning management and automation.

Nonprofits

Strengthening donor engagement and impact measurement with customized Salesforce Nonprofit Cloud solutions.

Healthcare

Transforming patient experiences through personalized engagement, AI-driven insights, and seamless EHR integration.

E-commerce

Driving conversions and customer loyalty with AI-driven personalization, omnichannel engagement, and automated marketing.

Private Equity

Enabling better investor relationships and portfolio management through data-driven insights and automation.

Manufacturing

Enhancing customer service and operational efficiency with CRM-driven automation and predictive analytics.

Financial Services

Delivering personalized financial solutions, risk management, and compliance automation for superior customer experiences.

Why Choose Mirketa for CX Transformation? 

Proven Expertise

Over 10 years of experience in Salesforce consulting and NetSuite implementation.

Tailored Solutions

Custom CRM strategies aligned with your business goals.

AI-Powered Innovations

Leveraging AI and automation to enhance customer engagement.

End-to-End Support

From consulting to Salesforce implementation, NetSuite integration, and post-deployment support.

Scalable & Future-Proof

Enterprise-grade solutions that grow with your business.

Featured Insights

Transform Your Customer Experience Today 

Ready to take your CX transformation to the next level? Partner with Mirketa and harness the power of Salesforce and NetSuite to drive customer satisfaction and business growth.